Here is an essay about our experiment at the cafe last year. The self-service
tea and coffee station will remain, so at least a part of the original
idea will remain alive. The rest is at the discretion of the new owners.
The Meaning of Huzanity Cafe
history
Qupqugiaq has been operating for about five years. The building in midtown
Anchorage, at 640 West 36th Avenue, contains a café, school and
inn. We have remodeled it several times to try to improve the businesses,
and to express in physical form the spirit we are seeking (mainly through
the use of natural materials and asymmetric curves).
The café operated two years as part of a popular community center;
and a year as a worker owned cooperative. These experiments, though interesting,
were not sustainable. After another long period of remodeling, we now
want to bring a whole new spirit to the café, based on what we
have learned from the previous attempts. We want to address directly the
way human relations are defined and limited by institutions—and
how changes in business form can help to transform human relations.
introduction
The purpose of Huzanity Café is to address the way human relations
are structured by institutions. Typically there are fixed roles, hierarchy,
and the division of labor. In business relationships, money is exchanged
for goods and services. Interactions tend to be sterile and mechanical.
Is it possible that changes in the form of a business can help to transform
human relations? The goal of Huzanity Café is to explore these
issues.
At Huzanity Café customers prepare their own food at various stations.
The elimination of the cook and most other staff transfers responsibility
for the food to the person who consumes it. This reduces specialization,
hierarchy, and authority, which characterize our time. And it sets the
stage for a change in the dependent, structured human relations, which
are typically a result. It also puts strangers side by side in one of
the most fundamental acts of humanity—food preparation.
Are these questions too big for a small café and school? The questions
are not, but the answers may be. At least we can focus our attention on
these fundamental issues. If we reveal and see and admit the truth about
our relationships, maybe we will become capable of something more.
How can Huzanity Cafe transform relationships?
A cafe is one of the few public spaces left in our increasingly privatized
cities. The great beauty of public spaces is that they provide the opportunity
for people to meet each other without any ulterior motives, without any
personal needs to be met. Our cafe is designed to do just this. It encourages
conversation, education, understanding, and whatever else can nurture
this particular form of relationship.
At Huzanity Cafe customers prepare their own food at various stations.
The elimination of the cook and most other staff transfers responsibility
for the food to the person who consumes it. This reduces specialization,
hierarchy, and authority, which characterize our age. And it sets the
stage for a change in the dependent, structured human relations, which
are typically a result. It also puts strangers side by side in one of
the most fundamental acts of humanity—food preparation.
We are always spectators, except in the few endeavors in which we ourselves
are the specialists. Passivity breeds dullness. Sitting at a table consuming
prepared foods, listening to recorded music, subtly dulls the mind by
making us dependent on the distant achievements of others. It is far more
likely that one will talk with strangers if one is working with them.
It is good to sip a latte and contemplate the world. But it is also important
to work together.
Features of Huzanity Cafe
While there is no cook or waiter, there is a greeter and guide, who introduces
huzanity ideas and the cooking procedures, keeps the place clean, and
assists customers. The guide may also make espresso drinks.
The design of the food stations is the most critical, difficult, and creative
part of the formation of the cafe. They should be organized to assure
speed and portion control. Items cooked should be simple but delicious.
Each station must involve at least one significant, active cooking task.
Some possibilities: panini (grilled Italian) sandwiches, burritos, pizza,
steak, smoothies, specialty teas and drip coffees.
There may also be some prepared foods available, such as desserts and
salads.
A certain amount of preliminary food preparation, to stock the trays with
cut vegetables and other items, will be required for each station. This
job should be completed before the cafe is open each day.
Colorful signs and placards will explain how to use the stations.
The food preparation stations are the most obvious way that Huzanity Cafe
differs from other restaurants. But it is only through the synergy of
many conscious alterations that the real spirit of the place will be arise:
While there is no cook or waiter, there is a greeter and guide, who introduces
Huzanity ideas and the cooking procedures, keeps the place clean, and
assists 'customers' (we should find a better word for that!) The guide
may also make espresso drinks.
There could be seating designed so that strangers can sit with each other.
Food should be chosen according to huzan standards. It is hardly justified
to consume food made with sugar produced by laborers working under slave-like
conditions, even if they are far away in a place unknown to us, and even
if we have inspired conversations when we are eating it. Especially if
we are making moral claims.
There will be educational activities and community events, such as meetings,
discussions, slide shows, videos, etc.
There will be an active reciprocal relationship with Qupqugiaq School.
The worker
We wish to have no authority, in which one person is higher than another.
There should be no hierarchy of persons. We wish to minimize the role
of management, which exists separate from and higher than those who are
doing the actual work. In order for this to be possible, there must be
authority of a different kind: the free choice of all who enter to embrace
its founding principles. When this occurs, the action of enforcing the
rules, and defending and improving the business, will be based on freedom
and love.
The cafe is not designed for the enjoyment of the worker or the customer.
The worker should feel, think and act as if he or she is the owner. There
is no one else to wait for or to appeal to. This means, for example, that
he cannot be satisfied to fulfill the narrow responsibilities of his job:
he is responsible for the overall quality of the entire business. He should
address problems beyond the narrow scope of his own duties; and he should
actively seek to improve the overall quality of the business.
What we are not
To say that this is a 'public space' and a 'community center,' that it
'belongs to the people,' does not mean that it is a democracy where people
can do what they want. It does not mean that all choose equally, that
the majority rules, or that each can do as he pleases. That is confusion
and self-interest.
Huzanity Cafe is not meant to be all things to all people. It begins with
principles which are its heart and soul. They are not subject to negotiation.
It is in the service of those principles, that cooperation is possible.
All are welcome as customers, whether they approve of the principles or
not. But as long as they are on our property, they must abide by them.
We have a higher standard for worker members. Only those who actually
approve of the principles, and who work to defend and elaborate them,
are welcome as members of the cooperative.
What we oppose
We are opposed to any action which exploits others by treating them as
objects. And we are opposed to self-gratification, when it takes place
at the expense of awareness and understanding. That is why we ban promiscuous
and obscene behavior; the consumption of alcohol; and many kinds of music.
Sexual talk--jokes, allusions or insinuations of any kind--is strictly
prohibited anywhere on the property. It shows a fundamental disregard
for our principles. There is absolutely no tolerance of this, under any
conditions.
Music often serves to stimulate self-centered and hedonistic feelings.
If it unites people, it does so on the basis of shared pleasure and fantasy.
It is most often employed as a tool to distract people from the real world
they are in; and it makes understanding based on face to face communication
almost impossible. That is why we strictly limit the level and kind of
music that can be played. Enjoyment of music is not the goal of this place.
There are many other venues for music in this town.
Economics
Unless the cafe is economically successful it will not be sustainable.
The owner is willing to accept a reduced rent payment for the first few
months of operations only. And workers must be fairly paid if they are
to retain their enthusiasm.
Economic viability is an unexpected potential bonus of our design. That
is because one of the main expenses of restaurants is labor, which is
typically about a third or more of gross sales. This cost will be dramatically
reduced. While food prices may be moderately lower than normal, the labor
savings should mean a high profit margin on each item sold.
There will be a handful of paid positions: food preparation and cleaning;
the greeter/guide; and the general manager. The greeter/guide could also
serve espresso drinks. This idea, while creating a middleman, would give
the guide a useful task, and give the business an economic boost.
Our goal should be to break even, after paying all expenses, within three
to six months. According to the following chart, this might be possible
with moderate sales of about $500 a day. When sales exceed this amount,
significant profits are possible--much greater than profits from a normal
restaurant at the same sales level.
Possible breakdown of costs and profit:
Daily gross income $300 $400 $500 $700 $900
Food cost 100 135 165 235 300
Labor 100 150 150 150 150
Rent & utilities 100 100 100 100 100
Misc. 50 50 85 100 100
Profit (Loss) (50) (25) 0 115 250
Monthly Profit (1500) (750) 300 3,450 7,500
Summary
Our work can serve a higher purpose, not just our own needs. This may
help to improve society. It may also lead us to what is good, to love,
and to spirit--not as platitudes or dogmas, but in tangible ways, expressed
in visible action in the real world.
Relationships in typical institutions
Most interactions in society are materialistic and mechanical. We give
what we have to and we take what we can. We seldom cease to compare, and
judge costs and benefits, trying to maximize our gain. The result is a
slow and steady dulling of the mind.
To this world of economic relationships we may try to bring values, of
love or compassion, for instance. We can carve out a niche where, in private
spaces, among friends and family, we attempt to establish authentic human
relationships. But the effects are invariably limited. They depend on
the force of personal energy alone, and entails a fight that is never
possible to win for long, because the institutional arrangements are so
entrenched.
How restaurants function
A customer enters the restaurant, and consciously or not, sets out to
make numerous judgments: the quality and the price of the food, the speed
and friendliness of the service, the cleanliness and general atmosphere.
He resolutely seeks what he desires. This is a fact of life. And this
is just what we want to change.
A restaurant attracts customers by what it offers them. It provides a
fleeting enjoyment for private parties. This is not what we want to cater
to. If we attracted a big crowd and satisfied customers and made lots
of money, but did not accomplish a higher purpose, we would be dissatisfied,
because popularity and success are meaningless.
What we are looking for
Idealistic and realistic people to help design, create, and operate the
cafe! And we especially need a person to take overall responsibility for
a period of at least six months. Salary would depend on the success of
the business
Feel free to come over and take a look at the space and talk with us (Geoff
or Diana). Or e-mail us a cafe[at]qupq.com
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